Return & Refund Policy

Last updated: 9-15-2025

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Order Issues & Eligibility

We gladly accept returns or offer replacements/refunds only in the following cases:

• Damaged or defective products: Item arrives broken, misprinted, or faulty.

• Incorrect order: You received the wrong item, size, or design.

• Lost in transit: Package never arrives due to carrier issues.

❌ We cannot accept returns for:

• Change of mind or buyer’s remorse

• Incorrect size or color choice (unless it was our error)

• Items that have been worn, washed, or used

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Reporting an Issue

• Contact us within 30 days of delivery (or expected delivery for lost packages).

• Provide your order number, a description of the issue, and clear photos.

• We’ll review your claim with Printify and get back to you quickly.

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Refunds & Replacements

• If approved, you will receive a free replacement or a refund to your original payment method.

• Refunds may take 5–10 business days depending on your bank/payment provider.

• In most cases, you will not need to return the item unless Printify requires it.

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Cancellations

• Orders may be canceled only before production begins.

• Once an order has entered printing, it cannot be canceled or changed.

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Shipping Delays

• We are not responsible for delays caused by shipping carriers, customs, or events outside of Printify’s control.

• If your package is significantly delayed or lost, contact us and we will assist with a resolution.

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Contact Us

If you need help with an order:

📧 Info@DOMesticPantry.com
📞 732-707-6969